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Introduction

The purpose of this FAQ document is to provide users, administrators, and stakeholders with quick, clear answers to the most commonly asked questions about the platform. It is designed as a practical reference guide to complement the user manual and deployment guide, helping users resolve issues and understand workflows without needing to navigate lengthy documentation.

How to Use This Document​

  • Use the table of contents or search function to quickly locate questions relevant to your task.
  • Each FAQ entry is written in a question–answer format, making it easy to scan and apply solutions immediately.
  • For step-by-step procedures, refer to the Deployment Guide or User Manual where detailed instructions are provided.
  • Treat this document as a first point of reference before reaching out to support or administrators.

This document covers key areas such as:

  • General Information – High-level questions about the platform, modules, and licensing.
  • Product Activation & User Setup – Steps for activation, account setup, and SSO configuration.
  • Access Roles & Functional Roles – Understanding role types and how permissions are assigned.
  • Projects and Pipelines – Steps for creating projects and pipelines and their utilisation
  • Experimentation & Deployment – Guidance on creating runs, configuring algorithms, and managing deployments.
  • Monitoring – Details on available dashboards, drift detection, and recommended actions